Privacy Policy

Dawn and Dune — Personal Data Protection & Privacy Standards | Last Updated: March 11, 2026

At Dawn and Dune (www.dawndune.com), operated by Company De Waal ("we", "us", or "our"), protecting your privacy and ensuring the security of your personal information is a fundamental part of our commitment to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, make a purchase, or interact with our store and services. Our online storefront is powered by Shopify, which provides the technical infrastructure for our e-commerce platform. We handle your personal information in compliance with applicable privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and international standards where applicable.

1. Personal Information We Collect or Process

"Personal information" refers to any information that identifies or can reasonably be linked to an individual. It does not include anonymous or aggregated data where identity has been removed. Depending on how you interact with our store, we collect the following categories of information:

2. How We Use Your Personal Information

We collect and process your personal information for legitimate business purposes, including:

• Providing and Fulfilling Services: Processing orders, managing payments, arranging international shipping, handling returns and exchanges, and maintaining your customer account.
• Customer Communication: Providing customer support, responding to inquiries, sending order updates, and maintaining our ongoing relationship with you.
• Marketing & Advertising: Sending promotional communications, newsletter updates, and tailored product offers where permitted by applicable law or with your consent. You may opt out at any time.
• Security & Fraud Prevention: Authenticating account access, verifying transactions, safeguarding against malicious activity, and protecting store security.
• Legal Reasons: Complying with applicable Australian statutory laws, tax and accounting regulations, and responding to lawful requests from authorities.

3. Information Disclosure & Shopify Platform

Third-Party Vendors: We disclose personal information to trusted service providers who perform services on our behalf (such as payment processing, order fulfillment, logistics partners, data analytics, and cloud storage). We do not sell your personal information.

Relationship with Shopify: Our store is hosted on Shopify Inc. Shopify processes your personal data to provide and improve platform infrastructure, checkout security, and enhanced features. You can review the Shopify Consumer Privacy Policy for further information.

International Transfers: Personal information collected through our store may be transferred, stored, and processed outside Australia or your home country (including in Europe, the UK, or North America) to facilitate cross-border fulfillment and hosting. We take all reasonable steps to ensure appropriate safeguards are implemented in compliance with applicable privacy standards.

4. Your Privacy Rights & Choices

Depending on your location and applicable privacy laws, you may exercise the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Correct: Request correction or update of inaccurate or incomplete personal information.
• Right to Delete: Request deletion of your personal information, subject to statutory retention exceptions.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link in our emails or by contacting customer support.

To submit a privacy request or exercise any of your rights, please email us at info@dawndune.com. We will verify your identity before processing your request and will not discriminate against you for exercising your privacy rights.

Data Controller & Contact Information